Helpdesk Manager Windows - IT Consultancy

Recruiter
Client Server
Location
Epsom
Salary
£30k to £35k + bonus + benefits
Posted
13 Oct 2016
Closes
19 Oct 2016
Sector
IT
Contract Type
Permanent
Helpdesk Manager / IT Support Team Lead Surrey (KT Postcode) to £35k Helpdesk Manager / IT Support Team Lead (Microsoft Windows). IT Consultancy is seeking a skilled Helpdesk Manager to take ownership of the helpdesk performance, ensuring that SLAs, KPI and customer satisfaction targets are met. As a Helpdesk Manager you will guide a talented team of Support Engineers to tackle huge technical challenges, regularly reviewing outstanding tickets to identify any issues that require closer attention. You will encourage your team to continuously develop their skillsets and grow their careers through regular reviews and training opportunities. Based in Surrey (KT postcode), this is a friendly, cooperative environment that offers excellent career growth opportunities. Requirements: ·Strong experience managing a help desk ·Experience managing a team ·Excellent communication and interpersonal skills ·Good problem-solving and analytical abilities As a Helpdesk Manager you will earn a competitive salary (to £35k), plus benefits package including a bonus, an employee pension scheme and life assurance. Send your CV or call 020 7090 2575 today for more information on this Helpdesk Manager opportunity. This job was originally posted as www.cwjobs.co.uk/job/66883566

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