IT Infrastructure Services Engineer - 3rd line, Windows/VMWare

Sanderson Recruitment
Cardiff (Caerdydd)
£30000.00 - £35000.00 per annum + excellent benefits
13 Oct 2016
21 Oct 2016
Contract Type
IT Infrastructure Services Engineer - 3rd line support, Windows/VMWare/networks, services My client is a well established business based in the centre of Cardiff. Due to a massive ongoing project that is key to continued business successes, a vacancy has arisen for an IT Infrastructure Engineer with a strong focus on IT services and operations to join the team. The role is to act as a 3rd line point of technical support to internal users; there is also a role focus of continuous improvement and effective problem management, integral with project work (upgrades, roll outs). The company currently use Windows OS (Server, Exchange, Active Directory), with VMWare virtualisation. This person will be required to work with these systems and basic networking to provide a full IT service and support for the business. The ideal candidate would be an experienced 3rd line IT Infrastructure Engineer, with a strong knowledge of Windows operating systems, VMWare plus an understanding of networks (DNS/DHCP) is essential. A background in and knowledge of IT service standards and operations, such as customer service, problem/change management, procurement) is desired. Further broad technical experience is also required, and any experience with applications servers is highly desirable. Essential Skills - Experienced in 3rd line IT Support - Windows operating systems (Server, Active directory, Exchange) - VMWare - Networks DNS/DHCP, LAN - Good knowledge of IT service standards (such as ITIL, continuous improvement, problem/change management) - Personable and able to interact with people from different backgrounds Desirable Skills - Relevant qualifications - Storage - Applications server experience (JBoss, Apache etc.) - Firewalls experience (particularly F5) - Knowledge of Problem/Change This job was originally posted as