CRM Systems Assistant (Fixed term contract to cover maternity leave)

Bristol (City Centre)
Up to £19,000 per annum
13 Oct 2016
20 Oct 2016
Integreon is a trusted provider of integrated legal, research and business support solutions to discerning professionals, including law firms and corporate law departments, leading corporations, financial services organisations and professional services firms. Our 2,000 associates work globally to support our demanding clients, in areas such as market and competitive intelligence, discovery, legal process outsourcing (LPO), operating model transformation and back office redesign. We also excel in business support services such as IT, document processing, human resources and finance Role Purpose The successful candidate will be responsible for assisting the CRM System Manager with tasks and duties surrounding the roll out of the new CRM system (Microsoft Dynamics) together with the regular cleaning and ongoing maintenance of system data and admin post implementation. The role will require a high level of accuracy and attention to detail. Key tasks will include: Duties: Resolution of day-to-day queries received into the CRM Support mailbox Quality checking of newly added records. Maintaining relevant related information in Elite Enterprise Creation and maintenance of key mailing lists for clients and targets Working with the CRM System Manager to be expert in the advanced searching and reporting functionality. Ensuring that CRM policies are followed Assisting with regular cleaning and data auditing Supporting the management of the email marketing platform including reporting and analytics. Qualifications & Experience · Graduate or equivalent · Previous experience of databases · Experience in researching company information and using 3 rd party database tools. Skills & Knowledge · Good IT skills · Excellent understanding of Microsoft Excel · High degree of data entry accuracy and good attention to detail · Numerate and analytical and able to provide insight when performing tasks · General commercial awareness · Excellent interpersonal skills · Excellent telephone manner · Ability to work within a busy, pressurised environment. Based : Bristol Hours : 9.00am to 5.30pm This job was originally posted as