1st/2nd line support analyst

Recruiter
Stafford Sharp Associates
Location
Towcester
Salary
£0.00 per annum
Posted
13 Oct 2016
Closes
21 Oct 2016
Sector
IT
Contract Type
Permanent
Towcester Salary: £20k - £28k Depending on Experience Key Skills IT Support, Managed Services, Exchange, Windows Server, Helpdesk, Microsoft, Windows, Virtualisation, VMware / Hyper V, Remote Support, 1st / 2nd Line Support, Active Directory / AD. We are recruiting for a 1st / 2nd line IT Support Engineer (Microsoft, VMware) to join a dynamic team of IT Support professionals within an established IT Managed Services company based in Towcester . Upon joining this Microsoft Partner, you will undertake 1st and 2nd line technical support on my clients busy IT helpdesk for Server & Desktop issues, for their portfolio of SME clients. The ideal IT Support Engineer will have proven experience working in a Managed services / outsourced IT Support environment, (although internal IT Support backgrounds will be considered) and be comfortable dealing with external customers and providing remote IT Support to 2nd line level from a busy Service Desk. You will have a good level of commercial Technical Support experience, having gained knowledge with technologies including VMware, Citrix, Exchange Server 2003 / 07/ 10, AD, Windows Server 2003 - 12 and Microsoft Office (Win7, Win8). Industry certifications (including any of - MCITP, MCSE, MCSA, MCTS, VCP, CCA, CCNA, VCP) would be highly advantageous for the IT Support Engineer, although commercial hands-on experience would obviously take precedence, and my client offers future opportunities to gain further industry certifications. Key Skills IT Support, Managed Services, Exchange, Windows Server, Helpdesk, Microsoft, Windows, Virtualisation, VMware / Hyper V, Remote Support, 1st / 2nd Line Support, Active Directory / AD. This IT Support role is based in Towcester and is easily commutable from towns including Northampton, Wellingborough, Rushden, Milton Keynes, Please apply ASAP for an immediate interview This job was originally posted as www.cwjobs.co.uk/job/66888775

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