2nd Line IT Support Engineer - MSP in Twickenham - £26K

Ashdown IT
£22000 - £26000 per annum + Commission, bonuses & training
14 Oct 2016
22 Oct 2016
Contract Type
2nd Line IT Support Engineer - Twickenham - £26K A small but well-established Managed Service Provider in the Twickenham area, whose core business is IT network infrastructure and desktop support services, is currently undergoing a period of expansion. They are looking for a dynamic, customer-facing 2nd line IT Support Engineer to join their young team. This role would suit a technically minded individual who is passionate about IT beyond the workplace, tinkering with new technologies and keeping up to date with IT developments. Candidates who have prior experience working with a managed service provider (MSP) will be particularly suitable. The company offers excellent prospects for career progression and industry recognised qualifications i.e. MCSA, MCSE, CCNA. To be suitable you will have: - Client-facing experience (ideally within a managed services environment, although this isn't essential) - 2nd line server and network installation and support experience - Solid knowledge of Microsoft and Windows Systems i.e. Windows XP/7, MS Office, Active Directory, Exchange, PC peripherals, hardware - Ambition to develop a career in a technology based company This role will involve: - Supporting, maintaining and upgrading IT infrastructure for external clients - Provide technical support to customers across a range of hardware, software and internet based services including Office 365 and cloud-based technologies - Conducting system health checks and monitoring client networks - Having sole responsibility for delivering small projects and getting involved in larger projects as part of a team - Developing new project opportunities and managing client relationships This is a great role for someone with solid 2nd Line Support skills, who is interested in advancing their career and progressing towards 3rd line, whilst working across a number of really interesting technical projects. This is a permanent role offering a salary up to £26,000 basic (depending on experience) plus commission (average £1,500-£3,500 per year) and benefits. Please apply by stating all relevant experience and include reference ASH15293RH2 in the subject line. The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies. This job was originally posted as www.cwjobs.co.uk/job/66891026

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