IFS ERP Manager

IC Creative
Bristol (City Centre)
flexible - depending upon level of experience
11 Oct 2016
20 Oct 2016
Contract Type
Leading global electronics company is looking to hire an ERP / CRM Manager. Main Duties: - Management responsibility for applications; IFS, Qlikview, StreamServe and Crystal Reports. - Responsible for all areas involving ERP & CRM systems. - Manage and support the workload of the team; assigning support calls and allocating project work with assistance of IT manager. - Managing, Prioritizing, progressing and reporting any ERP / CRM related issues (including bugs), tracking them through to resolution, keeping the end user up to date - Responsible for the management of Patch releases and deployment of these to test and production systems. - Provides or co-ordinates the maintenance and servicing of ERP / CRM related computer systems and software. - Ensures optimal system configuration. - Ensures staff are fully trained in the most efficient use of equipment and software. - Supporting, developing and maintaining the administration functions - Reporting the progress of all IFS related business issues as a KPI to Weekly Performance - Responsible for reviewing and supporting new ways of working with the ERP / CRM systems, sharing ideas and progressing initiatives supported by the business - Work with the IT Project Manager to deploy new modules, roll out of large projects and define system modifications where no core IFS solution can be found - Resolves user enquiries and problems. - Co-ordinates and participates in systems tests and implementation. - Monitors machine performance and makes appropriate adjustments. - Liaises with external providers and contractors. - Evaluates user/system requirements and makes recommendations as to which systems approach to follow. Skills required: - Extensive Experience ERP & CRM systems - Ideally you will have experience of IFS. - Extensive Oracle SQL and PL/SQL programming experience - Knowledge of Crystal Reports, Microsoft CRM Dynamics and Qlikview advantageous. - Sound analytical, design and problem solving skills. - Advanced technological knowledge of structured programming application design. - Able to multi task well, use own initiative and have a strong problem solving background. - Extensive systems analysis and programming experience. - Experience of managing teams and individuals (preferred) If you are interested, please send your CV to Matt Andrews at IC Creative Keywords: CRM, IFS, ERP, permanent, Bristol This job was originally posted as www.totaljobs.com/job/66848432