Compliance Manager

£31k - 32k per year
12 Oct 2016
20 Oct 2016
Contract Type
Compliance Manager - £32,000 plus Car This role is based at our Head Office in Coleshill Customers are at the forefront of everything we do, if you are a customer centric individual who understands the importance of not good but excellent customer service, then look no further as PerfectHome is the company for you. Established in 2006 PerfectHome is a household goods retailer that offers top quality products to customers through flexible weekly, fortnightly or monthly payment options. As a Compliance Manager within our business you will be responsible for the provision of an effective and efficient support service to the Senior Management, Stores & Operations personnel. Responsibilities: Evidence a thorough understanding of the Financial Conduct Authority regulations Proactively ensure compliance throughout the business, reporting any breaches or concerns Provide training and coaching to the wider business Produce Thematic Reviews across key areas of the business, assessing current policies and processes against regulatory requirements and key legislation Support Policy Management activities Ensure that all employees follow and adhere to the FCA 11 Principles of Business and the 6 Treating Customers Fairly Outcomes Take responsibility for WEEE waste disposal activities Conduct root cause analysis on compliance monitoring reports in order to identify any current or emerging trends and suggest appropriate action Required Skills & Experience: Previous experience of working within a regulated environment Thorough knowledge of the FCA regulation Clear understanding of Treating Customers Fairly (TCF) Exceptional written & verbal communication skills Commercially aware with good judgment Ability to anticipate issues affecting the business and take preventative or corrective action Able to understand and analyse technical vocabulary Benefits: 25 Days Holiday Entitlement Stakeholder Pension (including employer contribution) Childcare Vouchers Scheme Discounted staff purchases (after a qualifying period) Company Car This is a fantastic opportunity in an extremely fast paced business, please apply today if you feel you have what it takes. This job was originally posted as

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