Network Support Engineer - Cisco, Security, CCNA, CCNP

Verticality Ltd
£28000 - £40000 per annum, Benefits Oncall Allowance, Many other good
13 Oct 2016
21 Oct 2016
Contract Type
Network Support Engineer - Cisco, Security, CCNA, CCNP Cisco ASA, Cisco Routing and Switching, Palo Alto, VPN, Change Requests My client are a dynamic, stable/long running but rapidly growing Network Service provider who service some of the most recognisable large companies in the UK. The role suits ambitious Cisco professionals who want to acheive personal growth and complete vendor certifications. Resposiblities Provide logical troubleshooting solutions within agreed timeframes using relevant diagnosis methods Manage support cases to enable fast resolution that exceeds our customers’ expectations. Ensuring Ticket SLAs and KPIs are achieved and Escalation procedures, policies and working practices are adhered to Ensuring Service/Change Requests, Problems and Indcidents are completed accurately and within agreed timeframes. Tech Requirements Specialised in supporting Cisco architectures with a broad technical competency in supporting the following: Essential Cisco security Cisco switching & wireless, Desirable Palo Alto , Cisco Datacentre (UCS, Nexus, NetApp/Nimble & VMware) Cisco CCNP or multiple CCNA across different architectures Cisco Voice This job was originally posted as

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