Application Support Engineer - Java, Apache Tomcat, Web Applications

The Bridge Ltd
London (Central)
From £40,000 to £50,000 per annum
13 Oct 2016
21 Oct 2016
Contract Type
Java Web Application Support Engineer - Java, Apache Tomcat, Windows Server 2012, SQL Server 2012, VMware £40,000 - £50,000 basic salary Our client is a global provider of innovative cloud-based collaboration and publishing software to large international clients in the legal, banking and corporate sectors. They are seeking an Application Support Engineer to join the team in London. We are looking for a technically minded individual with a proven track record of working well in a lively team environment. This individual must be able to develop relationships and work collaboratively with business leaders, software developers, and technology operation teams. The Java Web Application Support Engineer must be able to demonstrate an ability to take total ownership of issues. You will need to be a quick learner, can think on your feet and a proven problem solver. This opportunity would suit a web application support engineer who has extensive experience of working with Apache/Tomcat/MS SQL platform in a medium/large web production environment. You will be expected to have an understanding of Java web development concepts. Java Web Application Support Engineer role The role is vital to the smooth running of the web applications we provide. You’ll be tasked with providing second and third line support and advice to external clients and internal stakeholders. You will also ensure the delivery layer meets SLAs for live running and ensure that application is performing at its optimum. Importantly you’ll need to engage with all areas of the business including 1st/2nd line application support team, infrastructure team and our offshore development team based in India, to help solve any issues that arise. You will be responsible for ensuring the performance and integrity of the web applications and all supportive components. There is also a 4 weekly on-call support rota which includes maintenance and release work. Java Web Application Support Engineer Responsibilities · Day-to-day operational and functional support of the back end of the web applications, including basic infrastructure support · Build and Release upgrades for the application · Liaising with development team and support team to provide solutions · Maintaining application stability · Performance monitoring and optimisation · Complete assigned project work within defined timescales · Monitoring and responding to alerts from applications and infrastructure. Java Web Application Support Engineer Skills · Java Web Application development / support background · Windows Server 2012. Powershell. DNS / AD. · Apache HTTP Web Server; installation, configuration, troubleshooting. SSL Certificates. · Apache Tomcat; configuration, troubleshooting, performance tuning, JVM optimisation · MS SQL Server 2012; understanding of SQL queries, maintenance plans, alerting · Exposure and working knowledge set of networking concepts · Ability to analyse application and server logs, error interpretation · To work well under pressure, both autonomously and as part of a team · Proven problem solving ability · Excellent written and oral communication Desirable Experience · Understanding of virtualisation technologies · Understanding of ITIL Best Practice · Understanding of web server security and common threat methods · Enthusiasm, flexibility and able to think quickly on your feet This job was originally posted as