1st Line Service Desk - SC Cleared

Lorien Resourcing
Milton Keynes
14 Oct 2016
22 Oct 2016
1st Line Support - SC cleared - Milton Keynes A security cleared Service Desk Analyst with good customer service skills urgently required to join a growing service desk team in Milton Keynes's. As a Service Desk Analysts you will be fielding calls, fixing the issues where appropriate and escalating to the next level, all whilst providing outstanding customer service. You will be working 37.5 hours per week between the hours of 7AM-7PM depending on the shift rota As a security cleared 1st line support engineer your core responsibilities will include: .To provide a focal point of communication and technical escalation .To liaise with all other internal departments and external partners .Co-ordination of all service functions within specified range Key Skills for the successful Service Desk Analyst: .Technical Help-desk experience .Customer Service experience .Windows Vista .MS Office, Outlook, Local\Roaming profile, Active Directory & Exchange as well as experience of remote support. .Knowledge of hardware - Desktop PC's, Laptops & Printers Due to the urgency of the requirement the successful 1st line support engineer will need to hold Active SC Clearance Apply now 1st Line Support - SC cleared - Milton Keynes This job was originally posted as www.cwjobs.co.uk/job/66898427

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