IT Manager IT Services Birmingham

Dunsdon Rose
From £30,000 to £40,000 per annum Bonus + Pension + Healthcare + Gym
14 Oct 2016
22 Oct 2016
Contract Type
IT Manager – IT Services – Birmingham. A leading, well-established IT Services company are urgently seeking a IT Manager for their expanding office in Birmingham. The company provide a fantastic service to high profile clients throughout London. The IT Manager will be working for a market-leading organisation and will be responsible for the management of a highly talented IT team who provide a professional service to established clients in the IT Services space. You will be given the opportunity to make this role your own, drive processes and enhance strategies for this market-leading business. The IT Manager will be responsible for; Managing a talented team of Service Desk Analyst’s Identifying, recommending and implementing improvements to processes Defining, establishing and delivering Service Desk performance reports Daily, weekly and monthly reporting of Service Desk statistics Managing escalations Building relationships with key technical contacts Supporting internal and external clients The IT Manager will have; Experience in a Lead/Management position Experience with a Windows environment – Experience with Windows platforms, Windows Server and Microsoft Exchange This is a fantastic opportunity for a IT Manager to join this expanding leading business and maintain the service this company provides to their clients. The IT Manager will receive extensive training to grow within the business and you will be working in a dynamic, forward-thinking environment. This job was originally posted as

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