1st/2nd Line Helpdesk Analyst

6 days left

Monarch Recruitment
£18000 - £21000 per annum, Benefits Plus excellent benefits
13 Oct 2016
27 Oct 2016
Contract Type
1st/2nd Line Helpdesk Analyst - Crewe - £18000 Plus excellent development and benefits We have an exciting opportunity for a 1st/2nd Line Helpdesk Analyst to work for one of the UK’s market leading MSP's. As a 1st/2nd Line Helpdesk Analyst you will be part of a vibrant and cutting edge team providing effective and efficient IT solutions. The successful 1st/2nd Line Helpdesk Analyst will belong to a team which includes some of the most technically able individuals in the country and this, when combined with a strong company ethos results in one of the regions highest staff retention rates. Responsibilities: Log requests and queries submitted via telephone or email. Resolve 1st line problems to agreed SLA's Manage faults reported to Service Desk Working knowledge of: Windows Server 2008/2008R2/2012 MS Office and MS Exchange 2013 Active Directory Group Policies If this sounds like something you would be interested in then please do get in touch This job was originally posted as www.cwjobs.co.uk/job/66878611

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