thankQ CRM Database Manager Charity

Pro Quest Resourcing Ltd
London (South)
30-35K + benefits
13 Oct 2016
25 Oct 2016
Contract Type
thankQ CRM Database Manager Charity Location: London Salary: 30-35K ThankQ CRM Database Manager to work for leading high profile celebrity backed Charity which is used by all departments for functions such as fundraising, membership programmes and event management. The continued development and effective maintenance of the CRM system in a flexible and growing environment is critical to their success, the CRM system will be upgraded in the coming months and the Database Manager will project manage the transition The thankQ CRM Database Manager is responsible for the administration of the CRM promoting user engagement and leading the Data Team, as well as a group of superusers Key thankQ Database CRM Manager Charity responsibilities and duties Oversee the management, supervision and professional development of the Data team. Coordinate the internal and external development of the CRM in line with organisational requirements for all departments. Maintain good working relationships, manage licensing agreements and ensure value for money with third-party suppliers. Create and maintain policies and procedures covering all areas of the database ensuring these are adhered to and produce user guides Act as Data Protection Officer for Stonewall and manage all organisational data protection compliance, including management of user access. CRM Maintenance Maintain the CRM to a high level of integrity. This includes developing and overseeing regular data audits and de-dupe/merging Monitor, report and resolve any technical errors and problems with the database. In conjunction with the IT Manager, develop and maintain database back-up and restore procedures and periodically test them Truly exceptional opportunity to help this Charity if you're an experienced thankQ CRM Database Manager apply asap for details This job was originally posted as