IT Manager / Team Leader / Supervisor

Latcom Ltd
From £40,000 to £45,000 per annum + Bonus + Good Benefits
14 Oct 2016
22 Oct 2016
Contract Type
IT Manager / Team Leader / Supervisor . My client based in Basingstoke, Hampshire are looking for an IT Manager / Team Leader / Supervisor. You must have: · Significant experience of managing IT teams. · Broad knowledge of IT and communications services and technologies. · Experience of developing IT plans, covering: Infrastructure, Services, Risk and Security. · Experience of implementing and developing IT Management Systems. · End user device support and configuration: PC, Printer, Mobile. · Microsoft Operating Systems both desktop and Server 2003 onwards. · Experience with Microsoft Office systems and applications, including SQL Server and Exchange Server. · Active Directory and Domain management · Security Technologies: Access control, Threat Management, AV, Content Filtering, IPS, DDOS. · Network Technologies: LAN/WLAN/WAN. · Server Technologies: Microsoft Server, Virtualisation. · Storage Technologies: SAN architecture, Backup. You will be responsible to supervise a team of internal IT technicians, and to define future IT plans and strategies. Role involves: · Ensure that overall performance of the team meets: customer service level requirements, operational performance targets, financial objectives, and compliance criteria. · Establish a Training and development framework that will ensure the team has the necessary: technical, process, customer and business competencies, as well as clear career development paths. · Establish relationships with key internal stakeholders, including the management of regular: performance and planning reviews. · Establish an IT Plan that continually develops the team and IT systems in line with business needs and industry best practice. · Supervise a team of IT Technicians responsible for providing: o End user support. o IT infrastructure maintenance and management. o Provide technical resources for customer deployment and support where required. · Provide technical support where required and act as first escalation point for internal IT issues. · Define and manage the internal IT risk register and internal IT security plan. · Define and implement future IT system plans and strategies in line with business requirements and industry best practice. · Manage small internal IT projects. Please send your CV ASAP and I will get back to you. This job was originally posted as

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