ServiceNow Analyst

Lorien Resourcing
Market Rates
14 Oct 2016
22 Oct 2016
Exciting new 6 month contract role, working for a blue chip company, as a ServiceNow Analyst in Sunderland. A ServiceNow Analyst is required to provide data analysis and management information, reporting tasks within a large IT support department. You will work closely with the IT helpdesk team, developing dashboards within ServiceNow. The candidate will support team producing reports linked to service desk SLA's, systems performance KPI's and major incidents etc. Skills required: ServiceNow Advanced knowledge of Excel Be able to produce detailed reports including graphs, pivot tables etc. Data analysis and assessment of potential data sources Coordination of stakeholders and updates of databases and reports Proactive approach to work and ability to determine required steps and actions Strong communication and problem solving skills Able to work effectively in a team environment Any exposure to ITIL is beneficial or following similar documented procedures For more information on the role please contact me on 0113 200 2248 or email me on We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. This job was originally posted as

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