Provisioning Manager - UC

DCL Search & Selection
London (South)
£80000 - £85000 per annum + Bonus + Benefits
14 Oct 2016
22 Oct 2016
Contract Type
Job Description One of the worlds leading Global carries is looking to recruit a Provisioning Manager to lead the Unified Communications provisioning function, based in their London offices. The Senior Service and Provisioning Manager will be responsible for creating and agreeing processes, hand-off and interaction points as well as setting Service Level Agreements. The Role The Senior Service and Provisioning Manager will be using their detailed knowledge of supplier and partner processes for procurement of voice services. As well as having an understanding of UCC products and services. The Senior Service and Provisioning Manager will be Accountable for the quality and timeliness of customer provisioning on the clients Group Network infrastructure. Other duties as a Senior Service and Provisioning Manager will include: Responsible for Service Managing the whole Technology solution. Leading improvement activities and driving change in the end to end processes. Providing the highest standard of assurance and quality assurance. Be able to represent the UCC delivery teams on complex projects and programmes. Providing guidance during pre-sales and post-sales to the pre-sales and programme management teams, and to the customer. Background If you consider yourself to be a self-starter and you are able to demonstrate similar roles in the past where you have taken ownership of a problem and resolved it with minimal guidance as well as having dealt with Global porting and porting solutions from carriers around the world then this is the role for you This job was originally posted as