Service Delivery Manager

4it Recruitment Ltd
Up to £45,000 per annum + excellent range of benefits
13 Oct 2016
21 Oct 2016
Contract Type
Service Delivery Manager Halifax - £45,000 Excellent range of benefits This is an excellent opportunity for a Service Delivery Manager to join a market leading software organisation based in Halifax. You will provide an exceptional service to a range of the company’s clients and ensure that key relationships are maintained and built upon. In this role you will work alongside the Release & Configuration Manager as part of a brand new team. The team will be responsible for working with some of the largest organisations in this sector and you will ensure that changes to software are made with no interruption to service. As the Service Delivery Manager you will have experience of providing an exceptional service to external customers and building strong relationships with them. You will work alongside the Release & Configuration Manager to ensure software rollouts are done on time and to the clients’ specifications. You will be involved with collating release notes, data mapping, scheduling changes and liaising between the business and the clients. The Service Delivery Manager will be a self-starter and have the ability to implement processes which improves the service of the organisation. They will ideally have an awareness of the ITIL framework and use this to help input these processes effectively. Service Delivery Manager key skills: · Strong relationship management skills · Previous experience working with software releases · An awareness of the ITIL framework · A track record of implementing processes to improve service Benefits: · £45,000 · 25 days holiday · The option to buy and sell holidays · 2x life assurance · Matched contributory pension to 5% · Free on-site parking This job was originally posted as

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