Account Executive - Corporate mCommerce / Mobile Solutions

Talent International
£25k - £30k pa + Bonus + Benefits
19 Oct 2016
17 Nov 2016
Contract Type
Leading provider of Mobile and m-Commerce solutions require a Account Executive to support large corporate companies throughout the UK. You will support clients with ongoing Projects, work on new product implementation, resolve issues and work with internal teams to ensure excellent service.

Reporting into the Operations Manager you will be involved with the following:

- Encourage and develop the company's business and reputation with our existing client base through the provision of good customer service and client support.
- Supporting client projects throughout their lifecycle (development of Mobile Apps / Mobile platforms across Android / iOS etc), including project scoping, assignment of resources and monitoring project process
- Serve as the main day-to-day contact on current projects for clients, suppliers, external partners and internal teams
- Ensure high quality standards in all client deliverables
- Translate client requests and requirements into detailed and sometimes technical instructions for project teams
- Partner with the client and internal project delivery team to resolve identified project issues
- Work with internal teams to ensure a smooth transition for new clients
- Attend external client meetings as required
- Understand client's business requirements for the purpose of problem solving and up-selling
- Business as usual client support and issue handling

Required skills:

- Ethusiastic, experienced user of technology products, such as smart-phones (Android / iOS), phablets and tablets and Mobile Apps up to date knowledge of the technology market.
- Ideally educated to degree level or equivalent
- A minimum of three years experience in a similar client facing and / or project delivery role, ideally in a technology or creative environment.
- Strong client management skills and ability to execute.
- Effective team member, supports the team by pitching in at any level and effectively working across the organisation to meet the needs of the business.
- Strong communication skills in all forms including written, oral, telephone and presentation.

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