Software Application Support Manager

Verticality Ltd
£40000 - £50000 per annum
19 Oct 2016
17 Nov 2016
Contract Type
Software Application Support Manager

Location: Guildford, Surrey

Salary: Up to £50K Basic + Benefits Package

Keywords: Support Manager, Application Support Manager, Software Support Manager, Lead Application support, Technical Support, Software Support, MS SQL, XML, .Net, C#.

Support Manager sought by rapidly growing & modern software Product Company delivering a .net (C #) software solution into the Financial Services & Banking sector.

As the company continues to grow (40+ staff now), we are looking for our first dedicated support manager to come in, own the function, put in place procedures, SLA`s, a ticketing system & then grow their support team.

This is an excellent opportunity for an already experienced Support Manager, or Lead / Senior Application support individual to make the support function their own, within a high tech software company that is exceptionally well funded & supported by very experience individuals.

Whilst this role is obviously somewhat technical in nature, we are not necessarily looking for a hands on coder - the support & management of support + ownership is more important.

You`ll need to display some keen logical reasoning, strong trouble shooting & problem solving skills.

- Strong technical skills and commercial experience supporting software business solutions for large, complex end-user organisations

- An solid understanding of web technologies, ideally with .NET, XML / XSLT and/or MS SQL Server experience

- An absolute commitment to ensuring that our customers` experience is as good as we can achieve

- Positive approach with a `can do-will do` attitude and a desire to take responsibility for the entire support function.

If this sounds like something you`d relish getting your teeth stuck into, please pop me over your CV.

More jobs like this