Developer Services Team Leader

South Staffordshire Water PLC
£24,000 - £27,000
19 Oct 2016
17 Nov 2016
Contract Type
Developer Services Team Leader

At South Staffs Water they deliver clean and reliable water supplies to around 1.5 million customers within the South Staffs and Cambridge regions. As a business they are entering an exciting period of change with the outset of retail competition, and a changing structural and regulation landscape.

Position: Developer Services Team Leader

Location: Green Lane, Walsall

Salary: £24,000 - £27,000 per annum (dependent on experience)

Closing date: 31st October 2016

About the Role:

Their Developer Services team play an important role in providing the service for new and replacement water connections and water mains. The Developer Services Team Leader will provide supervision and guidance to the Technical Coordinators in meeting day to day business needs whilst providing technical expertise and knowledge to assist in the resolution of customer complaints and queries.

You will also coordinate the provision management of information and KPI reporting for internal management, Water UK and the Industry Regulator.

About You:

Essential to this role are good communication, leadership and problem solving skills along with computer literacy including Microsoft packages. Previous supervisory or people management experience is also essential.

Knowledge of the Water Act would be a distinct advantage.

You may have experience of the following: Developer Services Team Leader, Customer Services, Administration, Customer Service Team Leader, Technical Support Supervisor, Administrator, Office Coordinator, Customer Service Supervisor etc.

This vacancy is being advertised by EasyWeb Recruitment, the UK's leading Online Recruitment Agency. The services advertised by EasyWeb Recruitment are those of an employment agency. No terminology in this advert is intended to discriminate on the grounds of gender, race, disability, age, sexual orientation, religion, or belief, and we confirm that we will gladly accept all applications.