Service Desk Administrator

Venn Group Limited
8 Per Hour
19 Oct 2016
17 Nov 2016
Contract Type
Service Desk Analyst

We are currently looking for a temporary Service Desk Analyst to join a well established IT team in the North Yorkshire area. The successful candidate will come from a customer service background with experience dealing with general IT and PC queries, and show a keenness to learn and develop.

We are looking for someone confident and outgoing with a strong work ethic and communication skills.

Some of the key duties are as follows:

Dealing with incoming calls relating to PC/IT issues
Logging calls and troubleshooting
Remotely connecting to PCs
Guiding users through functional processes
Escalating issues to relevant teams

Desirable System Skills and Qualifications:

Strong IT/PC Skils
Ability to pick up new systems quickly
Good communication and customer service skills

If you are based in North Yorkshire and would like to apply for this role please send your CV to Email address removed or call Felicity Underwood on Phone number removed

Venn Group is acting as both the employment agency and the employment business.