Travel Claims Handler

Time Recruitment Solutions
£16000 - £20000 per annum + Company Benefits
19 Oct 2016
18 Nov 2016
Contract Type
Travel Claims Handler
£16,000 to £20,000

Our client who are reputable and well known law firm are looking for a Travel Claims Handler to join their existing team in Manchester City Centre.

Due to continued successful and growth our client have identified that they want to recruit five Claims Handlers.

Job Purpose:

To represent clients who have suffered with an illness whilst on a holiday abroad in order to obtain compensation effectively on their behalf.

Core Activities:

' Vetting the claim to ensure relevant criteria is met in relation to liability, causation and quantum.
' Assess and review booking documentation.
' Action Tasks on a daily basis.
' Instructing medical experts.
' Monitoring claims on a daily basis and taking appropriate action where necessary.
' Instructing and corresponding with foreign experts in relation to local standard reports.
' Arranging for the translation of foreign documentation.
' Sending out relevant letters to clients, witnesses, employers, etc.
' Inbound and outbound client contact throughout their claim.
' Reviewing medical records, medical reports etc.
' To successfully settle the client's compensation claim when appropriate.
' To prepare and calculate Schedules of Loss setting out losses incurred as a result of the illness including loss of enjoyment of the holiday.
' Liaising with Insurance Companies verbally and written.
' Carrying out checks on the internet such as Trip Advisor and newspapers for similar illnesses.
' Issuing and managing litigated files.
' Instructing and corresponding with Counsel.

Preferable Skills:

' Legal Knowledge of Pre-Action Protocol and Court Process along with knowledge of Court Documents.


' Software: Word, Outlook, Excel, Proclaim.
' Attention to detail.
' Organisation and admin skills.
' Communication skills: written and verbal.
' Ability to work individually or part as a team.
' Research and investigative skills

Preferred Knowledge:

' Legal knowledge of running a caseload and the Pre-Action Protocol applicable to claims outside of England and Wales.
' Internal and external documentation and claims handling processes.


' Claims Industry dealing with both non-litigated.
' PC use.
' Telephone use.

If you require further assistance or help with regards to the vacancy please contact Michael Jackson, Senior Recruitment Consultant at Time Recruitment Solutions Ltd on 0161 238 9774 or apply through the vacancy for consideration.

Time Recruitment Solutions Ltd are a company who specialise in Insurance, Legal, Industrial, Construction and Health Care sectors and the leading companies within these fields trust us with their recruitment requirements. Therefore you can apply with total confidence and peace of mind.

We are also a regulated Recruitment Company and our consultants will contact you to discuss the role, seek your approval before submitting your details forward to our clients.

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