Technical Support Engineer

Intech Recruitment Limited
£30k pa + company benefits
19 Oct 2016
18 Nov 2016
Contract Type
Technical Support Engineer
Up to £30,000 depending on experience

A multi-national manufacturer of special purpose equipment into the food and pharmaceutical industries are currently seeking a Technical Support Engineer to join them on a permanent basis.

Main responsibilities:
*Providing administration and technical support to internal and external customers
*Assisting customers technical requests via telephone, email and ticketing system
*Participate in new product support
*Understand mechanical systems of machinery
*Develop QRC (Quick Reference Cards) and JA (Job Aids)
*Assisting with creation and maintenance of manuals and products
*General office duties and maintaining highest quality of service at all times
*Must have worked with a similar role previously

The Technical Support Engineer will need to be confident on the phone as you will be answering and assisting customer's technical requests. The successful Technical Support Engineer will be computer literate including knowledge of SharePoint and HNC/HND/BTEC in a Technical subject.

iNTECH Recruitment act as both an employment agency for all permanent positions and as an employment business for temporary contract positions.
If this role is not quite right, we may have other work you may to consider, either way please contact us.
If you are a Client and wish to obtain information on how we can aid in your recruitment process please feel free to make contact with iNTECH Recruitment.