Desktop Support Analyst

Cornucopia IT resourcing
£24k - £27k pa + bonus and benefits
19 Oct 2016
18 Nov 2016
Contract Type
Desktop Support Engineer - GBP27,000 - Guildford

Cornucopia are working with a leading software provider within their exciting industry. They are looking to hire a desktop support engineer on a permanent basis.They use the most cutting edge technology and their technology allows users to improve margins through efficiency. They are currently on the verge of creating new generation software which will revolutionise their industry. This company prides themselves on hiring high achievers, thus offers excellent career progression while being surrounded by like minded individuals.

The Role:
You will work with other members of the team to maintain the IT Support Helpdesk; documenting calls and prioritising them.
You will assist in the maintenance of the infrastructure, servers and networks.
You will set up and configure servers and desktop computers, assigning security levels.
You will maintain and update system databases.
You will troubleshoot and repair computer equipment such as - desktops, servers etc.

Required Experience:
2+ years in a desktop support role.
Experience of troubleshooting and diagnosing problems with desktop/server related issues.
Excellent communicator both written and verbal.
Experience with Windows servers and Active Directory.
Experience with Office and Apple OS.

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