Field Service Engineer

Kensington Consulting
£20k - 25k per year + plus overtime and company ve
19 Oct 2016
18 Nov 2016
Contract Type
Posted by: Kensington Consulting Ltd

Role: Field Service Engineer

Location: Thetford area

Salary: £25,000 plus overtime and company vehicle

Type: Permanent

The Role

The role of Field Service Engineer will involve working home based supplying installation, service and repair on a wide range of garage equipment. The key aspects of the role are:

- Carry out diagnostic/repair and installation on a wide range of garage equipment products including vehicle lifts, brake testers, gas analysers and smoke testers etc.
- Completion and submission of accurate paperwork as required complying with the Quality System.
- Compliance and adherence to laws and regulations covering Health and Safety within the workplace.
- Ensuring control of own van stock to meet First Time Fix targets.
- Satisfaction of customer needs.
- The continued development of skills required ensuring that all work is completed to a high standard
- Prepared for occasional overnight stays from home.

- Prepared to work overtime when required.

The Person

- To have good working knowledge and experience of activities in a field service environment
- Experience in working with mechanical, hydraulic, pneumatic and electrical equipment, preferably garage equipment.
- Able to understand and follow procedures and work instructions, working to specified standards
- Proven ability to deliver excellent quality of service to customers.
- To be flexible and willing to work overtime and Saturdays as requested.
- To be self-motivated
- Customer focussed
- Positive "can do" attitude towards solving customer problems.
- Confident and able to work under own initiative
- Excellent communication skills - dealing with colleagues and customers at all levels.
- Knowledge of the region's geography and road network would be a distinct advantage.
- Full clean UK driving licence is essential

The Company

Our client is a well-established UK business.