IT Support Apprentice

QA Ltd (Apprenticeships)
£10510 per year
19 Oct 2016
18 Nov 2016
Contract Type
This is a fantastic opportunity for an ambitious individual to join an exciting and vibrant company. Apply now and don't delay!

You will be working for...

A IT support company in London.

Be part of QA's 10k in Tech and add yourself to the UK's tech explosion!

In this job you will be doing...

- Answering phone and providing excellent customer service to clients
- Logging tickets with the IT helpdesk
- Update helpdesk with issues on existing tickets
- Updating 'knowledge base' with new issues that occur
- When more experienced, will move towards helping on-site with clients - repairs
- Some heavy lifting required as when clients move office, their IT equipment must be moved

Your training will be...

Are you a bit of a problem-solver? Eager to take your technology knowledge to the next level?

Our training programme is designed to provide you with real-world skills using the most recent IT Technologies to transform you into a highly-skilled IT Apprentice (all debt free!)Our apprenticeships blends on-the-job experience, face-to-face workshops and online learning which will teach you a range of new skills including:

- Networking and Architecture
- Mobile and Operating System
- Cloud Services
- Coding and Logic
- Business Process

Apprenticeships and Vendor qualifications L3

Advanced Apprenticeship Infrastructure Technician Level 3 ( equivalent to A- level educational level), MTA Networking Fundamentals, MTA Mobility and Devices Fundamentals, MTA Cloud Fundamentals, One Microsoft MOC on demanded course

Who should apply...


- Organised
- With excellent leadership skills
- That has enthusiasm for IT
- Who is a team player

What happens when I finish my apprenticeship...

Successful apprentices have the opportunity for a career progression, new job title and salary expectations.