European Customer Insight Manager

Pentland House
70k - 80k pa + benefits & 15% bonus
19 Oct 2016
18 Nov 2016
Contract Type
A global leader in Generic Pharmaceuticals seeks a bright and experienced insight professional for an exciting role based in their European Headquarters in Amsterdam.

The European Customer Insight Manager will work within the Market Intelligence team, helping to provide customer and market insight to the business teams and European franchise lead. The successful candidate will help to drive improvements in terms of organisation, processes and offerings within the European Market Intelligence team with a particular focus on data and analytics.

The Role

This role will focus on CNS/Pain products, with a focus on migraines and cluster headaches. Key responsibilities will include:

Working in close partnership with the commercial team to provide insights and recommendations using primary and secondary market research, and other innovative approaches as required

Working in close partnership with the Global Customer Insights team to optimise delivery of projects

Providing reliable and accurate quantitative and qualitative market data according to the needs of the therapy area leads / brand managers

Interpreting customer and market insights and translate this into actionable recommendations

Interacting and building relationships with external providers of market research / data

Understanding and proving forecast models


The ideal candidate for this position will possess:

Fluency in English, both written and oral

Experience within a primary market research setting

An understanding of secondary research and reporting (e.g. sales data) and business analytics

Experience within a pharmaceutical company or external pharma agency. Experience with CNS/Pain would be useful but is not a pre-requisite for this position

Experience setting up business intelligence processes

An aptitude for numbers and data crunching, with a high level of attention to detail

Strong communication and presentation skills

What should you do next?

This European Customer Insight Manager job is a great role and won't be around for long! So don't delay. If you are unsure and need some advice, give me a ring, otherwise just click apply, upload your CV and send, it's really that easy!

Unless otherwise stated, if applying for a job within the European Union, you must ensure that you are already authorised to work there.

Carrot Pharma Recruitment Ltd acts as an Employment Business and an Employment Agency on behalf of our client in recruitment for this role.