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An integral role within the Helpdesk team, whose function is to support and deliver exceptional customer service to our nationwide customer base.
Our Software 1st Line Support Advisor is a key position within the Software Helpdesk providing user support to our customer base.
This is a fantastic opportunity to become an integral member of a team who are responsible for the implementation of our award winning ERP solution
Dealing with calls in a timely and efficient manner and ensure that SLA’s are met whilst providing excellent customer satisfaction