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About the course

With Sales Force being the most popular CRM in the world, having a strong base of knowledge in Sales Force not only enhances your marketability but also gives you skills that will allow you to be more efficient in day to day use of the software. This course covers all aspects of Sales Force use from beginners level operation to advanced skills for experienced users. Some of the topics included in this course include; contact management, sales force engage, sales collaboration, marketing automation, sales data/reporting and much more.


Module 1: Intro To SalesForce Automation

  • Course And Instructor Introduction
  • What Is Salesforce Automation?
  • Salesforce Automation System Overview
  • Why Salesforce?

Module 2: Working With The SalesForce System

  • Creating Accounts And Contacts
  • Creating Leads And Opportunities
  • Sales Process Part 1
  • Sales Process Part 2
  • Sales Process Part 3
  • Sales Process Part 4
  • Leads Through Social Channels

Module 3: SalesForce Solution

  • Core Problems
  • Managing Accounts
  • Badges And Campaigns
  • Custom Apps

Module 4: Salesforce Admin

  • Introduction To RDBMS
  • Introduction To The Cloud
  • Introduction To Virtual Machines Part 1
  • Introduction To Virtual Machines Part 2
  • Salesforce Development
  • Introduction To Building In The Cloud
  • Salesforce Set Up

Module 5: Migrating To SalesForce

  • Tasks To Complete Before Migration Part 1
  • Tasks To Complete Before Migration Part 2
  • Frequently Asked Questions Part 1
  • Frequently Asked Questions Part 2
  • Frequently Asked Questions Part 3
  • Frequently Asked Questions Part 4
  • Frequently Asked Questions Part 5
  • Frequently Asked Questions Part 6
  • Frequently Asked Questions Part 7
  • Frequently Asked Questions Part 8
  • Frequently Asked Questions Part 9

Module 6: Course Conclusion

  • The Salesforce Solution
  • Conclusion


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