Restaurant Hospitality

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About the course

The online Restaurant Hospitality course will teach learner with essential knowledge of how to provide greater levels of hospitality to customers. Covering the entire customer dining experience and reflecting on how each element of the dining process can be improved, this course is suitable for anyone who wants to work in the restaurant and catering sectors, in addition to those currently working in the field who want to boost their knowledge.

As part of this Restaurant Hospitality course learners will understand how to effectively and confidently greet guests in the restaurant, take customer orders making specific recommendations to the menu, how to provide prompt serving of food and offer guests an outstanding level of customer service.

Course Syllabus

The course is split into the following modules:

  • Introduction to restaurant hospitality
  • Restaurant regulation and responsibilities
  • Type of dining establishments
  • Customer service in restaurants
  • Dealing with complaints
  • Understanding the food menu
  • Understanding the drinks menu
  • End of course assessment
  • Assessment

To assess the learners ability and knowledge to effective understand the topics contained within the Restaurant Hospitality course, the course features a number of end of module interactive quiz questions.

Additionally, at the end of the Restaurant Hospitality course learners will also take an online multiple choice assessment test. This online multiple choice test is marked automatically so you will receive an instant grade and know whether you have passed the course.


On successful completion of this Restaurant Hospitality course learners will receive an Oplex Careers CPD Certificate of Achievement award.

This certificate will be produced in PDF format, hard copies of the certificate will be available at an additional fee of £9.99.

Course Format

This course is delivered online through eLearning. Learners of the course will receive instant access to our interactive student learning portal, which offers 24/7 access to the Restaurant Hospitality course.

Course Duration

The online Restaurant Hospitality course requires 30 hours to complete the course in full. This is only a guide to the learning hours required and it depends on how quickly an individual can absorb the information. The learning is online so it can be spread out over multiple sessions or done in one session.

Learners will have access to this course for up to 12 months from the date of joining. There is no time limit to complete the course during this period.

Tutor Support

When you are studying a course it is always useful to know that you have the help and support of tutors that want you to succeed in your studies.

As part of the Restaurant Hospitality course you will receive access to our dedicated tutor support service. The academic tutors will be able to provide you with unlimited online email support to help answer any questions that you may have whilst you are studying the course.

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