ITIL® Foundation Level - Training & Exam Package

Provided by

  • Sector IT
  • Course Type Online
  • Duration 6 Month
  • Price £295 with exam

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About the course

The ITIL® Foundation qualification provides students with comprehensive knowledge guaranteeing you a good understanding of ITIL principles and how they can be applied to improve and formalise IT service operations.

Course Units

Course Focus

  • Service Management as a practice
  • The concept of good practice
  • The concept of a service & Service Management
  • Define processes, roles and functions

Course Duration

This ITIL Foundation qualification has a duration of 8 hours, however we give you six months’ access to the course content meaning you can complete it at your own pace.


  • Multiple Choice
  • One hour duration
  • 40 questions with one mark available per question
  • 26 marks required to pass (65%)
  • Closed book

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