Conflict Resolution - e-Learning CPD accredited

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About the course


This online Conflict Resolution course will introduce you to managing conflict procedures to improve your ability to deal with difficult or emotional conflict situations, in a more rational and professional manner.



Explain the purpose of a Conflict Resolution Procedure

Understand Conflict Resolution Procedures

Identify the key roles in Conflict Resolution Procedures

Understand an employee's right of appeal



60 Mins



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