Conflict Resolution - e-Learning CPD accredited

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About the course

 

This online Conflict Resolution course will introduce you to managing conflict procedures to improve your ability to deal with difficult or emotional conflict situations, in a more rational and professional manner.

 

LEARNING OUTCOMES

Explain the purpose of a Conflict Resolution Procedure

Understand Conflict Resolution Procedures

Identify the key roles in Conflict Resolution Procedures

Understand an employee's right of appeal

 

COURSE DURATION

60 Mins

 

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Start date Location / delivery
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