Office Admin, Secretarial & PA Course

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About the course

Office administrators are the backbone of any company; they hold the entire company structure together. Without the support of office PAs or secretaries the whole operation may fall apart. If you are pursuing a position in office administration then this CPD accredited Office Admin, Secretarial & PA Course can develop the skills you need to be successful in such roles.

This is the ultimate course to assist you with your office management endeavours as you gain an extensive look into their roles, duties and responsibilities. First you will learn about administrative support where you will hone your organisational, time management and communication skills. Following that, you will receive course modules about personal assistance, administrative management and how to bring organisation in your work. To top it all off, you learn the use of the latest Microsoft office programs – like Word, Excel and PowerPoint – which is nothing less than a necessity in the workplace these days.

This course is designed to prepare you well for the corporate world and guide you every step of the way to grab that administrative position for yourself.


"Admin Support

  • Module One – Getting Started
  • Module Two – Getting Organized (I)
  • Module Three – Getting Organized (II)
  • Module Four – Managing Time
  • Module Five – Getting It All Done On Time
  • Module Six – Special Tasks
  • Module Seven – Verbal Communication Skills
  • Module Eight – Non-Verbal Communication Skills
  • Module Nine – Empowering Yourself
  • Module Ten – The Team of Two
  • Module Eleven – Taking Care of Yourself
  • Module Twelve – Wrapping Up

Administrative Management

  • Module One – Getting Started
  • Module Two – Why Your Office Needs Administrative Procedures
  • Module Three – Gathering the Right Tools
  • Module Four – Identifying Procedures to Include
  • Module Five – Top Five Procedures to Record
  • Module Six – What to Include in Your Binder (I)
  • Module Seven – What to Include in Your Binder (II)
  • Module Eight – Organizing Your Binder
  • Module Nine – What Not to Include in the Procedure Guide
  • Module Ten – Share Office Procedure Guide
  • Module Eleven – Successfully Executing the Guide
  • Module Twelve – Wrapping Up

Organisational Skills

  • Module One – Getting Started
  • Module Two – Remove the Clutter
  • Module Three – Prioritize
  • Module Four – Scheduling Your Time
  • Module Five – To Do Lists
  • Module Six – Paper and Paperless Storage
  • Module Seven – Organization in Your Work Area
  • Module Eight – Tools to Fight Procrastination
  • Module Nine – Organizing Your Inbox
  • Module Ten – Avoid the Causes of Disorganization
  • Module Eleven – Discipline is the Key to Stay Organized
  • Module Twelve – Wrapping Up

Personal Assistant


  • Module One – Getting Started
  • Module Two – Working with Your Manager
  • Module Three – Administrative Soft Skills
  • Module Four – Effective Time Management
  • Module Five – Meeting Management
  • Module Six – Tools of the Trade (I)
  • Module Seven – Tools of the Trade (II)
  • Module Eight – Being an Effective Gatekeeper
  • Module Nine – Organizational Skills
  • Module Ten – Confidentiality Guidelines
  • Module Eleven – Special Tasks
  • Module Twelve – Wrapping Up

Business Writing


  • Module One – Getting Started
  • Module Two – Working with Words
  • Module Three – Constructing Sentences
  • Module Four – Creating Paragraphs
  • Module Five – Writing Meeting Agendas
  • Module Six – Writing E-mails
  • Module Seven – Writing Business Letters
  • Module Eight – Writing Proposals
  • Module Nine – Writing Reports
  • Module Ten – Other Types of Documents
  • Module Eleven – Proofreading and Finishing
  • Module Twelve – Wrapping Up

Self Esteem & Confidence Building

  • Module One – Getting Started
  • Module Two – What Does Self-Confidence Mean To You
  • Module Three – Obstacles to Our Goals
  • Module Four – Communication Skills
  • Module Five – The Importance of Goal Setting
  • Module Six – Feeling the Part
  • Module Seven – Looking the Part
  • Module Eight – Sounding the Part
  • Module Nine – Powerful Presentations
  • Module Ten – Coping Techniques
  • Module Eleven – Dealing with Difficult Behavior
  • Module Twelve – Wrapping Up

Microsoft Word


  • Module One – Getting Started
  • Module Two – Opening Word
  • Module Three – Working with the Interface
  • Module Four – Your First Document
  • Module Five – Basic Editing Tasks
  • Module Six – Basic Formatting Tasks
  • Module Seven – Formatting Paragraphs
  • Module Eight – Advanced Formatting Tasks
  • Module Nine – Working with Styles
  • Module Ten – Formatting the Page
  • Module Eleven – Sharing Your Document
  • Module Twelve – Wrapping Up
  • Activities- Microsoft Word for Beginners

Microsoft PowerPoint

  • Module One – Getting Started
  • Module Two – Opening PowerPoint
  • Module Three – Working with the Interface
  • Module Four – Your First Presentation
  • Module Five – Working with Text
  • Module Six – Formatting Text and Paragraphs
  • Module Seven – Adding Pictures
  • Module Eight – Advanced Formatting Tasks
  • Module Nine – Working with Transitions and Animations
  • Module Ten – Setting Up Your Slide Show
  • Module Eleven – Showtime!
  • Module Twelve – Wrapping Up
  • Activities-Microsoft PowerPoint for Beginners

Microsoft Excel

  • Module One – Getting Started
  • Module Two – Opening Excel
  • Module Three – Working with the Interface
  • Module Four – Your First Worksheet
  • Module Five – Viewing Excel Data
  • Module Six – Building Formulas
  • Module Seven – Using Excel Functions
  • Module Eight – Using Quick Analysis
  • Module Nine – Formatting Your Data
  • Module Ten – Using Styles, Themes, and Effects
  • Module Eleven – Printing and Sharing Your Workbook
  • Module Twelve – Wrapping Up
  • Activities – Microsoft Excel for Beginners

Why choose us?

  • Affordable, engaging & high-quality e-learning study materials;
  • Tutorial videos/materials from the industry leading experts;
  • Study in a user-friendly, advanced online learning platform;
  • Efficient exam systems for the assessment and instant result;
  • The UK & internationally recognized accredited qualification;
  • Access to course content on mobile, tablet or desktop from anywhere anytime;
  • The benefit of applying for NUS Extra Discount Card;
  • 24/7 student support via email.

Entry Requirement:

  • This course is available to all learners, of all academic backgrounds.
  • Learners should be aged 16 or over to undertake the qualification.
  • Good understanding of English language, numeracy and ICT are required to attend this course.

Who is the course for?

  • This course is ideal for those wanting to improve their base skills in office administrative tasks
  • This course would be ideal people who want to start working as a receptionist, office administrator, office manager, administrative assistant or secretary

Career Path:

Office Admin, Secretarial & PA Course is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as:

  • Administrator support staff
  • Administrative assistant
  • Office managers
  • Receptionist
  • Office administrator

Assessment and Certification:

Upon completion of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and the results will be given to you immediately. Before sitting your final exam you will have the opportunity to test your proficiency with a mock exam. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £24 for a PDF copy and £39 for an original print copy sent to you by post.



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