Key Account Manager

England, Greater Manchester, Manchester
£15000 - £20000 per annum
10 Jan 2017
24 Jan 2017
Recruitment Genius Ltd
Contract Type
Full Time
This Swinton, Manchester based toy company has 40 years' experience designing products to inspire young minds entering a world of learning and fun. They have offices in Shanghai, Hong Kong, Boston, Miami, Holland South Africa and last but not least, sunny Manchester.

As Key Account Manager, you will be part of the Sales Team and responsible for daily communications with their customer base and helping company in working towards and achieving its goals and targets.

Start date: ASAP
Salary: £15000 to £20000 dependant on experience

Your typical duties are likely to include:

- Relationship developing/Liaising with the Buyers.
- Managing the key accounts from sales order processing to booking the stock in to the customers final delivery point.
- Providing accurate information from barcodes/pack sizes.
- Completing line forms where necessary.
- To have a complete understanding of Customers' needs from labelling and delivery stipulations.
- Ensuring repack department/other departments/global system updated with correct information.
- Daily checking on containers against booking dates.
- Ensuring timescale allowances for any repack work and picking the goods.
- Able to up sell/offer alternatives where necessary on our products.
- Resolving order discrepancies and ensuring customer is dealt with positively and to the best of ability.
- Being able to handle complaints positively.
- Work as part of a team providing support to other team members where necessary.
- To be able to liaise with the Purchasing Department on future stock orders / special labelling orders / cancellations affecting stock orders.


- Must be exceptionally customer focused
- Excellent organisation skills essential.
- Have the ability to prioritise tasks
- With good written and verbal communication
- I.T. literate.

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