Housing Officer

£19.5k per year
06 Dec 2017
13 Dec 2017
Ready Homes HR
Contract Type
Full Time

An exciting opportunity has arisen for a Housing Officer to join Ready Homes, managing a portfolio of properties in Canterbury.  This role involves working from home with daily travel to provide direct support and management to the Service Users.

Ready Homes is a division of the Clearsprings Group and one of the leading private providers of short term accommodation and support services in the UK.

As a Housing Officer your duties and responsibilities will be:

Supporting the Service User (SU)

  • Manage a caseload of Service Users.
  • Attend dispersal and conduct induction of SU into property.
  • Sign-post as necessary to support agencies, social workers, support team etc.
  • Conduct visits and report any incidents, SU issues, absconders etc.
  • Ensure SU’s are Moved On when requested by KCC.
  • Ensure that health and safety of SU’s are maintained at all times.

Managing a property portfolio

  • Complete basic maintenance with the portfolio.
  • Conduct inspections and report defects as required.
  • Ensure all items within property are replaced /repaired as required in line with inventory procedure.
  • Prepare property for re-occupation after SU’s move on within the given timescales.
  • Ensure terminated properties are effectively prepared for hand back to landlord.
  • Effect minor property repairs if necessary.
  • Ensure the properties are maintained according to Health and Safety guidelines and company procedures.
  • Ensure stores are maintained in line with purchasing procedure.

Communication and Liaison

  • Keep up-to-date with all written and verbal communications (i.e. emails/messages/calls).
  • Ensure all records are maintained and kept up-to-date according to company policies and procedures.
  • Ensure appropriate property certification documentation is produced and recorded.
  • Liaise closely with SU’s, line manager, team members and other staff.

Assist in the local stakeholder involvement process by attending meetings as required.

Personal Qualities: 

  • Ability to remain calm and in control under pressure
  • Good communication and interpersonal skills
  • High degree of initiative
  • Comfortable with adherence to the rules of the operation
  • Good general standard of health
  • Flexible/Adaptable
  • Smart professional presentation
  • Ability to carry out basic maintenance

In return for this you will receive a salary of £19,500 per annum.

For an opportunity to join this expanding company please submit your CV online.

recruitx ref: 963381411 / INDHP