Customer Service Administrator

Depending on experience
07 Dec 2017
21 Dec 2017
Glenn Jones
Contract Type
Full Time
LOCATION: Sheffield, South Yorkshire

JOB TITLE: Customer Service Administrator

SALARY & BENEFITS: Salary depending on experience 

WORKING HOURS: Monday – Friday 8am – 4:30pm

THE COMPANY: Our client is a leading global supplier and manufacturer in the protective packaging industry, with a UK division located in Sheffield, South Yorkshire. 

THE ROLE: Our client is looking for an enthusiastic, motivated Customer Service Administrator with experience working within an office environment to join our expanding team.

The successful candidate will work within a team of advisors who are the first point of contact for our client’s UK and Export customers. 

Key Responsibilities of a Customer Service Administrator to include:-

Provide guidance and advice on products to customers
Internal Sales administration in SAP; processing sales orders from order entry through to invoicing
Daily support function to our team of Business Development Managers
Capture and distribution of new sales enquiries through CRM
Liaison with internal and external logistics providers

THE CANDIDATE: The ideal candidate will have previous experience within a customer service environment. The ideal applicant should possess excellent verbal and written communication skills and be able to provide our customers with an outstanding level of service. This challenging role would suit an IT literate individual who thrives in a fast paced office environment and has great attention to detail.

Key experience essential for the role of Customer Service Administrator based in Sheffield, South Yorkshire:

Will previously have worked in an office environment with customer service experience
Must live within a commutable distance of Sheffield, South Yorkshire.
Must have experience with SAP or similar .i.e Oracle or AS/400 etc
Candidates must be computer literate

Does this sound like you? If yes and you would like to apply for the Customer Service Administrator role then please hit the apply now button.

You will then be sent to an online questionnaire to support your CV and application, please fill in the details and we will be in touch to advise you of the next steps.

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