Technical Support Consultant - Web Hosting

England, West Yorkshire, Leeds
£16000 - £25000 per annum
02 Jan 2018
16 Jan 2018
Recruitment Genius Ltd
Contract Type
Full Time
This is an exciting opportunity for a skilled, highly motivated individual to join a Leeds based hosting and solutions provider in their Enterprise technical support team. Your desire to go the extra mile to ensure customer satisfaction is fundamental to this role.

You will:
- Be part of the escalation path from other support teams.
- Offer direct support to our largest clients, including being on the on-call rota.
- Work in Data Centres provisioning new server and networking equipment.
- Troubleshoot solutions to technical issues.
- Working to SLA's ensuring the timely resolution of client issues.

The following are essential:
- Previous experience working in a support environment
- A good knowledge of Linux and/or Windows operating systems
- A good understanding of web hosting concepts such as DNS
- Practical experience and understanding of computer/server hardware.
- Strong written and spoken English is essential.
- A full UK driver's license
- A strong desire and ability to learn and develop.
- You must have good organisational and time management skills.

- Comparative salary dependant on skills and experience
- 28 days' holiday plus 8 statutory public holidays
- Training and courses. There is the opportunity to develop and progress through the company.
- Access to training and development resources
- Discounted gym membership
- Company Health Plan with BUPA
- Generous company Pension
- Free parking

Similar jobs

More searches like this

Similar jobs