Implementation Executive

OliverMak Associates
Rotherham, South Yorkshire
02 Jan 2018
16 Jan 2018
Contract Type
Full Time

Implementation Executive


About our client

Our client are the world’s leading reseller and distributor of corporate gift cards, e-codes and gift vouchers into the B2B and corporate gifting market. We offer an unrivalled range of global retailers and more than 500 brands across the UK, Europe, Asia, Australasia and North America.

Driven by our corporate values, our client aims to provide service that delights, motivates and inspires the recipients of our retail cards, vouchers and digital codes.

Job Purpose

We are looking for an Implementation Executive who will be responsible for the on-boarding of new clients and retailers as well as making changes to existing client programmes/products.  The individual will manage projects through from the point of agreement to the point of go-live and, in doing so, will liaise with both departments internally and with the client to ensure the project is delivered to time and scope.  They will also be responsible for ensuring all product information is kept up-to-date. 

Key Responsibilities of the Implementation Executive

  • Reporting into the Head of Implementation and working alongside the Implementation team
  • Liaising with the sales and retail departments to ensure that we have all new client or product information that is needed for implementation
  • Liaising with clients and retailers through the implementation process
  • Liaising with retail team to ensure we have all the information needed to market products
  • Creating factsheets for new products
  • Ensuring images and branding are updated when necessary
  • Liaising with IT department in setting up new product and discount information
  • Liaising with IT department in setting up new clients for ordering
  • Putting together retailer and client agreements from basic templates and ensuring contracts are an accurate reflection of what has been agreed
  • Completing retail and client implementation checklists based on information agreed during the project to enable internal departments to understand the day-to-day requirements once the project is launched
  • Managing documents to ensure most up-to-date versions are being used and maintaining accurate and consistent records across all systems and websites



Role Requirements of the Implementation Executive



  • Ability to liaise with clients in a professional manner



  • A high level of written and spoken English.  This is essential when drafting client agreements



  • Attention to detail and accuracy



  • Process-driven with good organisational skills



  • Ability to keep project plans and records accurate and up-to-date



  • Ability to prioritise



  • Some experience in managing projects



  • Background in IT/technical projects preferable, but not essential



  • Basic technical understanding with an ability to learn quickly



  • Positive and enthusiastic



  • Team player




Holidays:  20 days holiday per annum plus statutory holidays
Hours:    40 hours per week, core hours 8.45am – 5.30pm but flexibility required around business needs                         
Salary:   Competitive

If you would like to be considered for this Implementation Executive position please click ‘APPLY’ below

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