Customer Care / Office Coordinator

Location
England, Cheshire, Chester
Salary
Up to £16000 per annum
Posted
04 Jan 2018
Closes
18 Jan 2018
Ref
00077432
Contact
Recruitment Genius Ltd
Contract Type
Permanent
Hours
Full Time
Job Title:Customer Care/Office Coordinator
Salary: Circa £16,000 with performance related bonus + free onsite parking
Hours: 38 hours per week
Location:Deeside, Nr Chester

A Value Added Reseller of Dassault Systèmes' SolidWorks software products and services, our client has offices in North & South Wales and specialises in providing leading 3D Computer Aided Design (CAD) technology, offering customers complete 3D software tools that let them create, simulate, publish, and manage their data.

A reputable company, famed for their outstanding customer service and backed by the highly reputable, trusted SolidWorks brand has clients across much of England and Wales. Due to continued success and expansion, there is now a requirement for a Customer Care/Office Coordinator to join the head office team in Deeside.

You'll have administrator and organiser skills, ready to make a real difference to current processes, and ready to be the driving force behind improving organisational efficiency!

The successful person's tasks will mainly include to the following:-

- Customer Care - Ensuring complete customer satisfaction and improvement of service levels
- Annual customer subscription contract renewals
- Supporting and working closely with Field Sales and Technical staff members
- Sales CRM Database management and cleansing
- Assisting with marketing campaigns
- General administration duties

The ideal candidate will have the following attributes:

- Outstanding customer service skills are essential.
- Keen eye for detail.
- IT literate with a sound knowledge of Microsoft Office.
- Confident and highly professional phone manner.
- Excellent time management and organisational skills.
- The ability to influence others through both self-confidence and thorough planning.
- Keen to establish and develop new relationships.
- Outgoing and energetic with a level headed temperament.
- Enjoy working as part of a busy team.

You must have a 'can-do' attitude!
In return for your input, you will be working for a key reseller of SolidWorks, at luxurious rural offices.

Our client is committed to investing in the ongoing training and development of all employees.

If you believe you have what it takes, apply today!

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