Credit Control Team Leader / Credit Control Supervisor

England, Greater Manchester, Bolton
£22000 - £25000 per annum
04 Jan 2018
18 Jan 2018
Recruitment Genius Ltd
Contract Type
Full Time
This company offers exciting career opportunities for driven, collaborative individuals who are experts in their field. Now under new ownership, this progressive company is looking for people who will help to deliver sustained business growth, both for Vital and its network of pet product retailers and suppliers.

People who work at Vital are empowered to make the decisions that drive value for customers and are rewarded for developing innovative solutions.

The Credit Control Team Leader / Credit Control Supervisor will have good experience in credit control and supporting the Head of Credit & Service, will be an excellent team leader who can manage and motivate a team successful and who can communicate effectively at all levels. Their responsibility will be to lead the Credit Control team to ensure timely collection of debts and correct allocation of cash receipts.

Key Responsibilites and Accountabilities of the Credit Control Team Leader / Credit Control Supervisor role:
- Lead, mentor, support and motivate a team of Credit Controllers to achieve their targets;
- Manage team workload, ensuring data is processed accurately and in a timely manner;
- Closely monitor accounts to ensure cash recovery is maximised with accounts being paid to terms and keeping risk and exposure of bad debt to a minimum;
- Review new customer applications;
- Set and review credit limits;
- Respond to and resolve complex matters that are escalated to you by the credit control team;
- Ensure the credit policy and collection cycle is being followed and upheld;
- Attend debtor meetings with the Head of Credit and Service;
- Work collaboratively with the Head of Credit and Service on projects that support developments and improvements within the credit control function;
- Support the Head of Credit and Service with ad-hoc duties, as required to support the goals and objectives of the team.

As Credit Control Team Leader / Credit Control Supervisor, you will have the following experience, qualifications and skills:
- 3 years + credit control experience;
- Previous supervisory or management experience;
- Familiar with Credit Reference Agencies risk reports;
- Experience of passing customers over to legal
- Maths & English GCSE (C or above)
- Strong leadership and management experience
- Good working knowledge of Excel, use of formulae, particularly pivot tables and v-lookups;
- Tenacious with attention to detail;
- Strong comunicator, able to liaise with confidently and clearly with people at all levels
- Strong reconciliation skills and the ability to assist others with complex accounts;
- Team player
- Driven and proactive in decision making
- Motivated and enthusiastic

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