Call Centre Assistant Manager

£25k OTE
04 Jan 2018
18 Jan 2018
Contract Type
Full Time

Call Centre Assistant Manager – Warrington - No Weekends - £25k OTE

My client with offices located within walking distance of Warrington town centre requires a Call Centre Assistant Manager.

Call Centre Assistant Manager

The Role:

  • Assisting the Management of sales floor including statistical analysis, performance improvement, resource/project management, sales techniques and cultural change to achieve optimal output and compliance.
  • Handling HR issues inc hiring candidates, training, mentoring etc
  • Reporting business critical issues to directors
  • Campaign management/recovery
  • Monitoring individual performance
  • Staff development
  • 1-2-1 Coaching, staff retention
  • Adhering to regulatory requirement
  • Training and compliance.

What our client is looking for:

  • Experience in call centre supervising essential
  • A strong/mature presence
  • Self-motivated
  • Used to fast-paced environment
  • Motivational skills
  • Good interpersonal skills

What you can expect in return:

Wage: 25,000.00 OTE

Hours of work:

  • 10:30 - 19:00 Mon-Thurs 
  • 09:30 – 18.00 Fri 
  • No weekend shifts

Job Location: Warrington WA4

Walking distance from Warrington town centre.

Please submit your CV for immediate consideration and if successful an immediate start.

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