Customer Support Advisor

Recruiter
Randstad CPE
Location
Christchurch
Salary
Up to £9.47 per annum + Holiday Pay + Pension
Posted
31 Dec 2017
Closes
17 Jan 2018
Contract Type
Permanent
Customer Support Advisor - Christchurch - Leading employer Are you Customer focused, professional and motivated? Do you enjoy engaging and helping people? Are you looking for a new challenge 2018 with a leading employer? Our leading Housing company client has an exciting position for a motivated and customer focused Customer Support Advisor , to contribute positively towards their vibrant team in Christchurch . Working within a team, you will respond to customer calls and emails regarding housing repairs and general enquires. You will provide first class customer care and ensure all matters are dealt with the best of your ability Leading employer - excellent setting Permanent after 12 weeks probation Weekly hours: 37.5 shifts between 8am and 6pm (Rota) Excellent working environment with driven and motivated workforce Training provided Duties include: Inbound calls from customers/residents Taking 40 - 60 calls per day - scenario based issues. Systems management and data entry General administration Arranging repairs Aftercare and customer support emails Experience Required: Good communication Ability to build rapport Ability to empathise, and resilience Customer service skills Experience dealing with the public. Advantageous if they have previous in housing (desirable) Wanting to find a solution to provide the best customer service For further information, please apply today Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business. This job was originally posted as www.totaljobs.com/job/78469941

Similar jobs

Similar jobs