Dymanics CRM Analyst

Recruiter
Tec Partners
Location
Bury St Edmunds
Salary
Up to £40000.00 per annum
Posted
15 Jan 2018
Closes
18 Jan 2018
Contract Type
Permanent
Dynamics CRM Analyst Bury St Edmunds Permanent 40K We are looking for an experienced Application Support Analyst to work within a dynamic and fast moving environment to deliver IT services that enable us to successfully achieve my clients growth plans. The candidate will be willing to play a leading role in IT project activities and routine system maintenance. This role will primarily focus on 3rd line application support and delivery of enhancements to my clients Office 365 and CRM solutions ensuring the business maximizes the potential of the systems. Key responsibilities: Provide dedicated support, configuration and administration to the companies Dynamics CRM platform (O365). Creating and managing system administration, including product, schedule and user functions in line with business change processes. Control and document all administrative changes. Define Dynamics CRM workflows. Knowledge Required: Accreditation or demonstrable knowledge on Microsoft Dynamics 365 would be desirable. CRM knowledge across Sales or Customer Service including: Contact and Account Management, Lead and Opportunity Management. Experience: 3 years Microsoft Dynamics CRM experience. At least 3 years' experience provisioning, developing and supporting companies Office 365 services. Excellent communication skills. This job was originally posted as www.cwjobs.co.uk/job/79241702

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