German or Russian/Lithuanian Speaking Claims Handler, Essex, £30k

Recruiter
Origin Multilingual
Location
Harlow
Salary
£30000/annum
Posted
12 Feb 2018
Closes
23 Feb 2018
Job Title: Claims Handler Company Sector: Automotive financial firm Language: German or Russian/Lithuanian Location: Essex, UK BH9500 Company: Our client is a leading automotive financial firm operating across Europe. They have developed a range of facilities for clients and are rapidly expanding their activity. A new opportunity exists at their offices in West Essex (30 mins to Liverpool St) for an ambitious German or Russian/Lithuanian Speaking Claims Manager to join their team. Role: The person in this position is responsible for the following: -Confirming the responsibility of the claim and deciding on the correct resolutions or vehicles repair methods to use. -To give advice to the claimants on appropriate repairers and relevant liabilities and then evaluating the performance of the repairer and making recommendations regarding the repair quality -Resolving claims via calls emails and queries in an appropriate a timely manner within the company’s guidelines but without compromising quality. -When necessary, completing examinations of motor vehicles to establish the validity of the claims -Produce reports on claims issues and coordinate with the sales team Skills: The successful candidate must have the following skills: -Fluent in German or Russian/Lithuanian and English - Knowledge of LGV or HGV (preferred) -Ideally, have certificates in motor repair or have previous experience with a proven track record working in the motor repairs industry -Have excellent communication (written and oral) skills with a strong knowledge of motor vehicles -BTEC/City and Guilds qualification or equivalent in motor mechanics -Have the capability to work well under pressure within a team or independently Gain: This role will allow you to use your languages and customer service experience while gaining experience in a company where you could have infinite opportunities for progression. The company is providing a very competitive salary (up to £30k), so if this is a role which interests you please do not hesitate to contact our team. To discuss this position further, please contact Jade at Origin Multilingual. 44 (0) (Apply online only) Origin Multilingual

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