Customer Services Agent
Our client who is based in Huntingdon is looking for Customer Service People to join their busy team as soon as possible. This is a temporary position that could be up to 3 months and the working hours are 9.00 - 17.30 Monday to Friday. You may be required to work the odd Saturday as this is a very busy time for them. The Customer Service role duties are as follows; React swiftly to all incoming calls, e-mail and other communication medium. Always be polite, professional and empathise with the customer. Resolve their issues. Log data accurately adhering to data protection regulations, onto the relevant in-house systems. Deal with technical and non-technical enquiries from clients. Ensure full knowledge of any information systems or procedures used to assist customers is up to date. You will need to have a Customer Service background and be reliable.