IT - System Administrator

Cheltenham, Gloucestershire
£30-35k per annum (dependent upon experience)
22 Mar 2018
05 Apr 2018
Contract Type
Full Time

IT - System Administrator

The UK’s National Agency responsible for providing information and expert advice on international qualifications and skills. 

We are looking for a proven systems administrator to join our IT team with immediate effect in a dynamic and expanding business. 

This is a fast paced, technical role in a friendly and dynamic office.  As part of the IT team, you will provide: key support to NARIC’s technology estate of 20+ virtual servers and over 80 users, along with occasional 2nd and 3rd line support to end users.


Principally, as a member of the IT & System Development team within UK NARIC, the successful applicant will be required to:

  • Demonstrate expertise in the administration and support of Windows Server (2003-2016), Exchange 2010+, Active Directory, VMware, NetApp, and anti-virus/malware solutions
  • Manage, maintain and optimize core network and system infrastructure, ensuring all systems are protected with latest virus protections, updates, and firmware
  • Ensure systems are regularly and securely backed-up
  • Process and respond to internal and external IT requests within defined timeframes

Applicant requirements

  • Excellent team working skills
  • Excellent communication and customer service skills
  • Experience of working in a technical role within a busy office based environment
  • Flexible and adaptable with a proactive and positive attitude
  • Professional, courteous manner
  • Ability to thrive and remain calm, polite and patient in high-pressure situations

Key Responsibilities:

Principally, the successful candidate will provide technical support and guidance for the business, advising on system and network maintenance and upgrades, as well as assisting the IT department in support of the operational and information needs of the business.


Please Note: Applicants must hold a current permit or visa showing their right to work in the UK




A degree from a UK University in a relevant discipline or equivalent professional experience



Fluency in a language other than English

Technologies, skills, attributes and experience

At least 3 years professional experience working in a system administrator role, with proven knowledge and experience of the commercial software development process and its technologies, along with understanding user requirements


Proven experience in maintaining and updating the following systems/platforms:

  • NetApp
  • Windows Server 2003 upwards)
  • VMware (set-up/back-up/restoring), VMware vSphere and Hypervisor
  • Exchange server 2010+
  • Configuring routers and switches
  • Active Directory
  • PRTG monitoring
  • Sharepoint
  • Microsoft Windows 7/10
  • Experience in working with MS Dynamics CRM
  • Barracuda Back-up
  • Spiceworks
  • SSL VPN set-up and configuration

On-site and remote end-user device support; automation, configuration, installation, and maintenance of end-user device equipment (including imaging and roll-out of new PCs).


Corporate network and firewall troubleshooting


Knowledge of WAN/LAN/WIFI and TCP/IP


Experience with DNS, DHCP, and Terminal Services


Effective personal time management


Able to organise own workload effectively and prioritise tasks 


Able to work closely and communicate effectively with colleagues at all levels


Assertive, professional and credible when liaising with internal and external clients



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