Customer Advisor - Newcastle
Brilliant experiences. Happy customers. Exceptional people.
Looking to gain experience in the world of work? Do you want the opportunity to gain valuable experience at a global telecoms organisation?
Do you want to work with motivated, exceptional people every day in an amazing team environment that has customers at the heart of everything we do?
Whether you are a school/college leaver, taking a gap year and want to add a brilliant experience to your cv, if you have had a career break or just want a fresh start in something new we are confident we can provide all the support and coaching you need to achieve this. Do you want a better work life balance? Need hours to suit your lifestyle? We have full and part time hours available
25, 30 and 37.5hrs per week available, 4 weeks full time training.
What's in it for me? Not only will you be working for one of the world's leading brands, you'll also receive a competitive salary of £17,550 + £2,925 OTE Bonus, (pro rata'd for part time hours) As a valued employee you'll also qualify for a wide range of high street discounts plus 30% off BT Mobile, free BT Broadband and half price BT TV . Discounts apply whilst employment continues. A compatible line required for BT Broadband and BT TV, otherwise £30 connection charge may apply
What will be I doing? Firstly you will receive top-notch training and coaching which is tailored to you. This will give you all the knowledge and confidence you need as a Customer Advisor to engage with our UK customers, answering their queries on our products and packages. You will be listening, relating and identifying opportunities to help our customers, making sure we keep their business as well as boosting sales and upgrades. All whilst delivering exceptional service, ensuring they feel valued and satisfied - not wanting to go anywhere else.
Our offices are open from 8am to 9.15pm Monday to Friday; 8am to 8.15pm on Saturday and 9am to 6pm on Sunday. You'll cover a variety of shifts between these hours, including evenings and weekends, which could bump your salary up even further as we offer increased pay for shifts worked in the evening and Sundays.
This is an excellent opportunity to gain support, coaching and experience at a well-known brand. This is initially a short term contract, you can opt for either 6 or 12 months and we will regularly discuss with you what longer term opportunities are available.
Do you want to advance your career whilst earning a competitive salary and bonus….what are you waiting for? Apply for this job here…..