I a working with a fantastic company who are looking for Pension Administrators on a fixed term contact till March 2019. The purpose of this role is to work as part of a team to complete the pensions administration processes within Administration Services for all Schemes and in doing so, ensuring SLA’s are achieved and quality standards are met. This will wholly be for tasks that cannot be processed automatically by the pensions administration system. Duties - Business as Usual Working in a self-directed manner to complete Pensions Administration processes that cannot be processed automatically by the Pension Administration system. Responsible for quality of work and adherence to SLA’s. Work to understand the customer needs, their pension schemes and relevant legislation. For those processes requiring manual intervention provide general correspondence to customers using plain English. Promoting behaviours and practices to deliver excellent customer service. Providing information on specific cases, as required, for Committee cases and Committee reports. Person Specification Experience of working in pensions administration An understanding of end to end business processes with detailed knowledge of pensions Administration tasks and systems. A high level of attention to detail. Exceptional communication (verbal and written) Interpersonal skills. Self-driven, confident and motivated. Excellent customer focus. If you have the relevant Skills and experience then please forward me your CV.