Business Analyst Team Leader - Manchester

Recruiter
New Route Recruitment Limited
Location
Manchester
Salary
Up to £45,000 per annum
Posted
16 May 2018
Closes
19 May 2018
Business Analyst Team Leader Service Area: Operations Location: Manchester Salary Details: Competitive About The Role The core purposes of the job and its primary objectives: Coordination of a growing team of eight Business Analysts; managing resource and providing an effective and proactive link between IT teams and business management. Ensuring PMO and IT processes and policies are applied, and undertaking quality assurance activities to ensure high standards of documentation and deliverables. Working in collaboration with the IT Teams, Operational Managers and the L&D department to understand and deliver successful business solutions. Responsible for leadership and supervision of the Business Analyst team, including supporting and developing individuals, and development and implementation of BA procedures and best practice. Main Responsibilities: · Collaboratively work with Project Managers, IT teams and internal stakeholders to understand business strategies, risks and impacts; ensuring shared awareness and understanding across project teams. · Responsible for coordination of internal and external change requests, including reviewing and triaging requests. · Coordination of BA Team activities, including workload and resource planning, time estimations and activity tracking. · Supervision of Business Analysts, including check-ins, team meetings, performance and absence management, and evaluation of training and development needs · Conducting QA reviews of BA documentation and solutions; providing constructive feedback and recommendations, and ensuring high standards of quality and accuracy. · Take full responsibility for the leadership of the team and any necessary action to identify and implement improvement actions also ensuring high levels of employee satisfaction and productivity · Development and implementation of BA procedures and best practice. · Responsible for good governance of change; ensuring adherence of control gates, PMO values and working practices and compliance with IT and PMO policies and guidelines. · Ensuring solutions have considered business, client, resource and cost impact and long-term scalability. · Supporting the PMO Manager in developing new working practices and driving continuous improvement in the PMO methodology. · Escalating any risks, issues or concerns to the PMO Manager. Essential skills: · Minimum three years’ experience of business analysis · Minimum two years of management/team leader/supervisor experience · Experience of implementing software and process solutions · Ability to work with stakeholders at all levels of the organisation · Ability to motivate others and lead change · Ability to work under pressure and to tight deadlines · High level of attention to detail · Excellent organisational skills · Excellent written and oral communications skills Desirable skills: · Experience in case/claims/customer management systems · Exposure to ITIL, SDLC, Prince or other project management or IT service delivery methodologies · Exposure to legal or insurance industry This job was originally posted as www.totaljobs.com/job/81424468

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