Pensions Administrator

Recruiter
Michael Page Finance
Location
Ingleton
Posted
11 Jun 2018
Closes
15 Jun 2018
Sector
Accountancy
A sector leading company based in Darlington, who pride themselves in the fantastic level of service they provide their client base, they are looking for a Pensions Administrator to join their team on a permanent basis. Client Details The client is a sector leading company based in Darlington, who pride themselves in the fantastic level of service they provide their client base, they are looking for a Pensions Administrator to join their team on a permanent basis. Description The key duties will include: Dealing with telephone calls in a timely, accurate and polite manner. Ensuring all records are kept up-to-date and benefits are paid within agreed timescales by dealing with changes to members and pensioners circumstances. Dealing with general correspondence. Resolving queries within agreed timescales, using various forms of communication, both verbal and written. Working within guidelines set on Data Protection and Financial Service Act. Undertaking work assignments as part of operational projects. Attending training, seminars, workshops and site visits as required. Contributing to specification of process and system requirements and to their formal implementation. Dealing with event driven processes within agreed timescales. Identifying areas for improvements and propose amendments to processes and documentation as required. Authorising of a specific, limited range of processes according to competency levels. Profile The successful candidate will: Be educated to GSCE level with strong Maths and English skills Have experience of working within a Pension Administration role Have strong general office administration experience Have excellent communication skills in order to great positive relationships and resolve queries Have strong interpersonal skills Be able to work to tight deadlines and thrive under pressure Be highly organised and be able to prioritise their own workload Have good IT skills Be able to work well in a team Job Offer Permanent Opportunity Fantastic Opportunity to work within a Sector Leading Company Competitive Salary Flexible Working hours Great Benefits

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